By trade · Plumbing
Stop losing jobs to voicemail.
Steward for plumbing businesses answers your phones, books your jobs, and supports your team. Configured for the way plumbing actually runs — emergencies, callouts, quotes, and recurring service.
A typical week, before and after Steward
Same business. Same staff. Different operating layer.
Before Steward
- After-hours calls go to voicemail. Half the leads never call back.
- Owner reads the inbox at 9pm trying to triage what needs a quote.
- New techs ask the same five SOP questions every morning.
- Quotes get forgotten in a drawer for a week.
With Steward
- Calls answered within two rings, 24/7, with an Australian voice.
- Jobs booked straight into the calendar — no double bookings.
- New techs ask Steward and get the SOP answer immediately.
- Quote follow-ups go out the next morning, automatically.
A day with Steward
A typical Tuesday at a six-person plumbing shop in Brisbane.
- 6:30amSteward sends the owner a one-line brief: "9 quotes follow-up today, 1 callback needs your approval."
- 7:42amMrs Patterson calls about a leaking hot water unit. Steward triages, books an emergency callout for 11am.
- 9:15amNew apprentice asks Steward "do we charge for the second visit?" — gets the SOP answer in plain English.
- 11:08amJob sheet auto-arrives to the tech's phone with parts, customer notes, and access info.
- 2:30pmSteward escalates a non-standard discount request to the owner via SMS. Owner approves in one tap.
- 6:15pmDay wraps. Steward sends the owner the day-of summary: jobs booked, calls answered, quotes sent.
- 11:42pmAfter-hours emergency call comes in — burst pipe. Steward triages, books for first thing tomorrow.
See Steward run a plumbing shop.
15-minute demo with your business, your jobs, your calendar.
Book a demo