How it works
One operating layer. Three parts. Trained on how you run.
Most software gives you tools. Steward gives you operators. The system does the work of answering, booking, training, and reporting — so you can do the work of running the business.
Tell Steward how the business runs
Paste your website, upload SOPs, or talk it through. Steward reads what already exists and asks for what it needs. No template setup, no flow builder.
The customer-facing agents go live
Steward answers your phones, replies to texts and emails, and books jobs into the calendar you already use. Twenty-four hours a day. Australian voice.
The internal team agents help your staff
New hires get onboarding. The team gets answers about SOPs, scheduling, customer history. You stop being the bottleneck.
The brain learns and surfaces what matters
Every correction you make trains it. Ask the brain anything about the business — it answers, and it tells you what you should be paying attention to.
The three parts, in detail
Customer-facing, internal, and the brain. They share one memory of how the business runs.
Customer-facing agents
Phones, texts, web messages, email. The same agent across every channel, with one memory of who said what.
- Picks up calls within two rings.
- Books straight into your calendar — no double bookings.
- Escalates to a human when the request is outside its rules.
- Follows up the leads you missed before you ask it to.
Internal team agents
The senior person’s playbook, applied consistently across the team. New hires productive faster. Tenured staff unblocked.
- Knows your SOPs, pricing, services, supplier rules.
- Walks staff through customer-handling for tricky cases.
- Suggests the right person and time for every job.
- Flags when a request needs the owner’s call.
The brain
One owner-scoped agent that sees across the whole business. Ask it questions. Tell it new rules. Watch what it’s doing.
- Plain-English configuration — no prompt writing.
- Audit trail on every rule, every change, every action.
- Surfaces what’s trending, what’s slipping, what needs attention.
- Becomes more useful the more you correct it.
Trust and oversight built in
Set the rules in plain English. Steward stays inside them. You see every action, every escalation, and every change to the system in one audit feed.
See it running on your business.
A 15-minute demo, configured against what you actually do.
Book a demo